Welcome Pack

Congratulations on securing your new home with The London Tenant!

We are excited to welcome you to our community. To ensure a seamless transition, here’s a checklist of items you will receive:

You will receive a full set of keys that grant you access to your new residence.
Your new property will undergo professional cleaning before you enter, ensuring a fresh and welcoming environment.
Enjoy convenient access to the bike shed with the provided fob.
Essential property certificates, including EPC, EICR, PAT, and Fire certificates, will be provided to ensure your safety and compliance.
A detailed inventory of the property’s condition will be provided, allowing you to confirm its accuracy and note any observations within the specified timeframe.
Rest easy knowing that your deposit will be securely logged through the Deposit Protection Service (DPS) Certification, ensuring transparency and compliance with deposit regulations.

Explore our comprehensive welcome pack, filled with valuable information and guidelines to enhance your living experience. Please review it at your earliest convenience.ย 

Welcome Pack Document.

Experience the convenience of managing maintenance requests, payments, and communication with us through our tenant management portal. Access information will be provided to facilitate seamless interaction.

We’re here to make your move-in experience with The London Tenant as smooth and enjoyable as possible.

Welcome home! If you have any questions or need assistance, feel free to contact our team.